Deleting your data
Last updated 21/10/2026
To stop us using your Instagram account, do either:
- In 313: account menu → Connections → Instagram → Disconnect (the workspace owner can do this). Your access token is deleted at once.
- In Instagram: Settings → Website permissions → Apps and websites → remove 313. Instagram tells us, and we delete the connection and its token automatically. If you also ask Instagram to delete your data, you get a confirmation code; you can check its status on this site.
Videos you already sent to us stay part of your workspace until you ask us to delete them (below).
Your account, clips and everything else
Write to privacy@kickertitles.com from the email address of your account and tell us what to delete: a clip, your account, or your whole workspace (if you own it). We confirm and delete within 30 days. Copies in our backups disappear when the backups expire, within 4 weeks.
Some data we must keep for longer by law, such as invoices; we keep only that.